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Helpdock

Open-source, self-hosted help desk with ticketing, knowledge base, chat, and AI

Alternative toZendeskFreshdeskZoho Desk

–
Today
#511
7 days
#533
30 days
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What is Helpdock?

Helpdock is a self-hosted customer support platform combining ticketing, a help center, live chat widget, and AI assistance in a single Docker deployment. It supports multiple brands from one install, with full English and Arabic support including right-to-left layout.

Features include multi-channel ticket routing (email, WhatsApp, Messenger, Instagram, Telegram, web form, API), SLAs and assignment rules, a bilingual help center with search and feedback, and a WebSocket-based chat widget under 40 KB gzipped. Built with Claude Code, it underwent external security testing, load testing, accessibility review, and user testing before 1.0 release.

Momentum

Daily activity over the last 30 days: upvotes, unique visits, new GitHub stars and Hacker News points.

2026-09-29: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-09-30: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-01: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-02: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-03: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-04: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-05: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-06: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-07: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-08: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-09: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-10: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-11: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-12: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-13: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-14: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-15: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-16: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-17: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-18: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-19: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-20: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-21: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-22: 0 upvotes, 0 visits, 0 stars, 0 HN points2026-10-23: 0 upvotes, 0 visits, 3 stars, 0 HN points2026-10-24: 0 upvotes, 0 visits, 8 stars, 0 HN points2026-10-25: 0 upvotes, 0 visits, 4 stars, 0 HN points2026-10-26: 0 upvotes, 0 visits, 3 stars, 0 HN points2026-10-27: 0 upvotes, 0 visits, 2 stars, 0 HN points2026-10-28: 0 upvotes, 0 visits, 0 stars, 0 HN points
30 days agotoday

How do we know it's vibe coded?

vibetrend discovered Helpdock automatically. Evidence: Rising on GitHub: agent files (claude-code) in Docker-Hunterpedia/Helpdock. View source.

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